SPiDiGo is a broadband and wireless Internet service provider in Ahmedabad, Gujarat. As per their website, their coverage area includes western zone of Ahmedabad that covers Thaltej, Sola, Naranpura, Gota, Ambavadi, Gurukul, Drive-in, New ranip, Chandlodia and many popular areas of Ahmedabad.
As per my knowledge, most of their customers are from those areas where wired broadband internet is not available from other popular providers like Airtel, Reliance or Tata. I know this because I am one of their customers using their services since long only because I do not have any other options.
Here is my detailed Spidigo review that will help you to know who they are!
They offers different Internet speed plan ranging from 256 KB to 2 MB but you will always see big amount of fluctuation in their Internet speed. Usually I am facing speed related issue once a month. Sometime twice a week!
The worst thing is; they will say your problem is solved but actually it will start again and again.
When their Internet is down, you will always find their customer support number busy. Sometime, I have to keep calling for half an hour to register the complaint. They will always say, “Our representative will get back to you” but when? God knows! In most of the cases, I did not get proper response from them.
And the worst part of their service is; they will never intimate you about downtime. Just think, what if you are using their Internet for your IT company office? What if you are using their Internet as IT professionals? You have your own priority, but they never inform you about any maintenance outage or any other downtime.
If you are planning to buy SpidiGo Internet connection, you must have to keep one extra connection from other providers (or wireless dongle) to handle such un-expected issues.
The only positive point I found is; their payment collection team. They will contact you prior to expiry date of your plan. They remind you for payment and they will collect cheque from your address.
If you are spidigo broadband and Internet users and want to share your spidigo review with our readers, write here in comments. That will help other users to save their time and money!
SPiDiGo Review on YouTube !!
While searching SpidiGo reviews over internet, i came across this YouTube video posted by some Spidigo customer. You can check comments in this video to learn more about Spidigo customer experience in Ahmedabad.