Spidigo review updated on 17th Sept 2018
As you can see in below detailed blog post about my review using Spidigo broadband services 4 years back but now the scenario is different. This is the reason, I am updating this article with my recent experience using Spidigo services in Ahmedabad.
Few days back, while shifting my office to new location; I was searching for the reliable internet service provider and my friend recommended Spidigo! Yes you already know, I had a very bad experience with Spidigo, I replied No Way. Due to detailed discussion with my friend and Spidigo sales team about technical improvement in Spidigo fiber installation, I agreed to try them again. Its been almost 3 months I am using their services and here is the speed I am getting.
As you can see the speed is really impressive but still, here are few points you really need to understand before you go with Spidigo.
Points needed your attention before you buy spidigo broadband connection in Ahmedabad:
- Check whether they have installed fiber in your area or not. As per my understanding, they are only having better speed in areas where they have installed fiber.
- Support : Once the net goes down, it is still taking couple of hours to days to get it fixed depending upon the issue. I strongly recommend to have a backup internet connection if you are using Spidigo service for commercial purpose.
- Technical staff: In our area (chanakyapuri Ahmedabad), the support staff is very responsive and always ready to help during downtime.
Hope it will help you to choose the internet service provider in Ahmedabad.
Archive Post from 2013:
SPiDiGo is a broadband and wireless Internet service provider in Ahmedabad, Gujarat. As per their website, their coverage area includes western zone of Ahmedabad that covers Thaltej, Sola, Naranpura, Gota, Ambavadi, Gurukul, Drive-in, New ranip, Chandlodia and many popular areas of Ahmedabad.
As per my knowledge, most of their customers are from those areas where wired broadband internet is not available from other popular providers like Airtel, Reliance or Tata. I know this because I am one of their customers using their services since long only because I do not have any other options.
Here is my detailed Spidigo review that will help you to know who they are!
Internet Speed
They offers different Internet speed plan ranging from 256 KB to 2 MB but you will always see big amount of fluctuation in their Internet speed. Usually I am facing speed related issue once a month. Sometime twice a week!
The worst thing is; they will say your problem is solved but actually it will start again and again.
Customer support
When their Internet is down, you will always find their customer support number busy. Sometime, I have to keep calling for half an hour to register the complaint. They will always say, “Our representative will get back to you” but when? God knows! In most of the cases, I did not get proper response from them.
And the worst part of their service is; they will never intimate you about downtime. Just think, what if you are using their Internet for your IT company office? What if you are using their Internet as IT professionals? You have your own priority, but they never inform you about any maintenance outage or any other downtime.
If you are planning to buy SpidiGo Internet connection, you must have to keep one extra connection from other providers (or wireless dongle) to handle such un-expected issues.
Positive Point
The only positive point I found is; their payment collection team. They will contact you prior to expiry date of your plan. They remind you for payment and they will collect cheque from your address.
If you are spidigo broadband and Internet users and want to share your spidigo review with our readers, write here in comments. That will help other users to save their time and money!
SPiDiGo Review on YouTube !!
While searching SpidiGo reviews over internet, i came across this YouTube video posted by some Spidigo customer. You can check comments in this video to learn more about Spidigo customer experience in Ahmedabad.
